Usacomplaints.com » Shops, Products, Services » Complaint / Review: Valley Girl - Bad refund policy. #598997

Complaint / Review
Valley Girl
Bad refund policy

Following a poor encounter with Area Woman, Belconnen I chose to e-mail Area Womanis Hq seeking assistance. Below is my mail for them and underneath is their response. Obviously, they did nothing.

I'd prefer to convey my conerns about your team in the Belconnen shop as well as their return policy. I'm somewhat crucial when I create this mail that something can come using this, when I have previously experienced a significantly carefree attitude using the team. On Saturday the 13th July I attempted on 2 dresses inside your Belconnen shop. These dresses were 'similar' but using the dimensions being various (12 & 14). I got both dresses towards the table with me and informed the sales associate that i just desired to buy one, being the size 12. I got the skirt house and place it in my own wardrobe and put the carrier and bill out comprehending that I liked the dress. Nowadays I visited use the dress Iand realized I'd been offered the size 14. I returned towards the Belconnen shop and also the same woman (brief black hair, obese) who offered me the dress a week ago offered me again. I informed her what occurred and he or she stated "with no bill I can not trade it is simply my policy" - I'd prefer to explain, is the fact that simply her policy as she promises or is it the shop policy? I continued to describe that there have been loads of dimensions a week ago and that I was certain there is possibly another dimension 12 that I really could simply exchange it with. She was extremly unproffesional and aggressive in her aproach with me and also the different women who work-there were all standing around and simply viewing. I had been fairly frustrated and ashamed and so I chose to abandon the shop and also the dress I bought for $25 together with her. When I purcheased the dress with money, I don't possess a bill. I store within this shop frequently and also have possibly invested countless dollars inside. I'd as an appology for that method I had been handled nowadays along with a credit of $25 - Since I Have dont have the dress anymore!


Offender: Valley Girl

Country: USA

Category: Shops, Products, Services

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