This company is HORRIBLE. Theres an amiable salesperson and a friendly telephone receptionist. The "back end" is different. We paid for a full service move and they hired a crew that left large amounts of stuff floating loosely in drawers. The company doesnt have its own employed and loyal drivers so it acts as a broker, contracting inexpensive, independent truckers. The company used local help to load a temporary trailer because "the driver was running behind schedule." Thus, items were disastrously loaded and unloaded off trucks multiple times. On arrival, boxes were smashed, furniture was scratched. Items were missing. The driver then "recalled" that he'd seen a few of them back at the depot. Concerned that items would not otherwise be forthcoming, I made a 2.5 hour round trip to the depot where a few more damaged items were handed over. Ive since discovered that many more items are missing. The process was disorganized, slipshod, detestable.
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