I put an order for my 2 kids, also it required atleast 4 times to ship. Upon introduction, all components of our purchase weren't within the container but 1 airsoft rifle. I named the telephone number shown and frequently got a voicemail stating possibly these were shut or they were helping other clients. I quit 2 messages, with no one called me back. I attempted to obtain help online nevertheless when entering exactly what the issue with this purchase was, I obtained an answer informing me to contact their quantity. LASTLY after attempting to call-over 20 occasions I achieved an individual. They'd to go to using the factory to determine if what I had been declaring may be accurate... They'd to consider the container, etc. Therefore, they mentioned obviously the things didn't deliver plus they might have them out-right away. Therefore, once the second container came, my boy was NEVERTHELESS lacking an airsoft gun, 1 of 2 which were requested. I named, and also the lady stated she'd contact me in an hour or so, which she didn't. And so I named again, and he or she stated she nevertheless hadnot visited using the factory supervisor and might contact me back. She did after fifteen minutes, and explained that sadly there is nothing they might do since the container they considered considered just like quantity as what our bundle went at. I informed her, search, the weapon is $3.50. I'm not laying about $3.50. Our boy taken care of these things herself out-of his allocation, and he wishes the weapon. Easily was attempting to tear you down I Would say we did not obtain a $19.99 weapon he requested. She stated again, there is nothing they are able to do, since it needed to be within the container. I mentioned I needed the supervisor, she put me on-hold and returned on and explained she informed the manager himself that which was happening which the manager stated the same-there is nothing they might do since it needed to be within the container. I informed her they screwed-up my purchase twice plus they had a need to obtain s*t together. Right then your supervisor arrived about the point and stated they'll credit me the $3.50. Additionally, the things my kids obtained are GARBAGE. They used them for litteraly five minutes plus they all smashed. The corporation is just a rip-off. The things aren't worth the cash and also the customer support leaves too much to be preferred. Don"t waste your time or money on hobbytron.com
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