I would like to let the general public know of the experience and consumer OPINION I have had with overnightmattress.com. This company boasts a product guarantee, as well as a 20 year warranty on their product. I had to inquire about their warranty due to a defective product which was acknowledged by the company as listed below. I have also been intentionally disregarded by this company in communications. I started talking with them on 5/3/10 and today is 6/8/10 and still have not been contacted by this company with a solution that is reasonable. I have listed the dates of the correspondence so you can see how they have intentionally not responded to me, even though one of their employees has told me this wasnt the case (below). I have sent multiple emails to this company during this time period and each have came back as read by the company.
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