Usacomplaints.com » Shops, Products, Services » Complaint / Review: National Pool Care - Stay away from them. #587952

Complaint / Review
National Pool Care
Stay away from them

I'd avoid the corporation big style.

1) Purchase component on 4/20/10

2) Receice verification number immediately

3) No position update for just one week therefore approached organization on 4/26

4) Organization says the purchase was impending since the delivery and payment address was unique. It had been exactly the same target. Positive thing I named them since I suppose the purchase might stay permanently before they named to clean up the "opps not a problem" difficulty. Was informed purchase might deliver today (it was 4/26

5) Organization site nevertheless exhibits purchase as imminent. Attempted to get hold of them again and all I get is am e-mail that claims PURCHASE WILL SHIP TODAY. I suppose the 4/26 guarantee was emptiness and all I will do is wish it delivers today 4/27

6) Lastly acquire somebody on 4/28. And surprise, surprise. It still hasn't delivered. There is an issue using the delivery process. They needed the filter shipped with a vehicle having a liftgate since it was so large. Product weight 65 pounds. Pallet weight 25 pounds. Once more Nationwide Swimming didn't contact me of course if I'd not named I suppose it'd have seated about the shippng pier until...

7) Eventually I'm informed them continues to be delivered on 4/30. Factory is 4 hours apart but because it has had all week to repair the delivery it's today Friday and that I will need to wait until Friday to get the filter.

8) No vehicle all morning and so I choose to contact before Nationwide Pool ends for that evening. After I request the following info, I'm informed it's nothing like advantages or FedEx, you-can't enter the amount on the internet and find out where the vehicle is. But I get my info... Type of.

I'm told the feight organization is South Transportation. But Nationwide Swimming doesn't possess a telephone number for that organization, but I actually do obtain a tracking number.

After spending sometime online, I arrived at understand that the shipping organization should be Southeastern Freight Lines, (I suppose that type of seems like South Transportation).

Likely To the Southeastern Freight Brand site I discover that yes I will make use of the following number online. I key in the number and really obtain a photocopy of the delivery bill and also the nearby Service-Center telephone number. After I contact Southeastern, I'm please to discover this organization does understand what it's performing and not just are they sure my product has gone out for shipping, but the driver has one-stop in front of me and really should be therein about 40 - 50 units.

Just like I began writing this the vehicle pulled up. It's been 35 units since I have talked towards the repetition at Southeastern Feight. Leading rankings to some fantastic shipping company delivery to get a bad organization.


Offender: National Pool Care

Country: USA

Category: Shops, Products, Services

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