Complaint / Review
Oan/instant 411
[email protected] Unauthorized billing for directory assistance @$14.95 per month when Bellsouth offers the same service for 45 cents per use

I could not figure out why my home phone bill was so costly when I only had local service on it. So I went through the bill and removed privacy manager for $10 a month. My bill should have been around $31-32 a month. I discovered a charge for $14.95 on my bill. I had reported this to my phone company a few months back and was surprised to find out OAN/INSTANT 411 had been billing my account every month.