Usacomplaints.com » Shops, Products, Services » Complaint / Review: AT&T Bellsouth - Triple Choice Pricing Is A Ripoff!. #227369

Complaint / Review
AT&T Bellsouth
Triple Choice Pricing Is A Ripoff!

I was paying close to $100.00 per month for local cable and Internet service alone, and wanted something cheaper. I saw a television advertisemenet where AT&T Bellsouth had a "Triple Choice" plan for $99.00/month and decided to go with them in March. Triple Choice included DSL, Direct TV, and home telephone service. The Rep told me that the bills would fluctuate for a couple of months and then level out to the low cost as advertised.

Now that its leveled out, the telephone bill alone is $102.00 per month, plus taxes. That's over $1200.00 a year for their telephone service alone!

Direct TV is separate, with a billing of $59.97/month. There's a $10.00/month discount off the bill for the first ten months, but $4.99/month is added for each television receiver (three sets). If you neglect to mail back the rebate coupon in the alloted time frame you don't get to take advantage of the rebate. Fortunately I didn't neglect to do that.

I asked AT&T Bellsouth for their cheapest DSL which is twenty-something dollars per month and ended up with the $40.00/month plan.

I telephoned them for an explanation and was told that if I switched to their Triple Choice plan, what they advertised and what I thought I was getting in the first place (3 for $99.00/month), I'd be paying more than I presently am. If I changed any of the services that I presently have to something cheaper, I'd have a prorated bill which will be more than the present billing. And if I broke the contract I'd get one large bill, which is calculated based on the remainder of months left in the contract.

They further told me that if I looked at it, it all amounts to less than $200.00/month, which they think is really good! And if I added my cell phone to the package I'd pay $10.00 lesser per month and "save" even more money!

To make their "Plans" seem more appealing, they initially offer cash back rebates. But its not until the dust settles that you discover that they're actually raping your wallet on a monthly basis.

AT&T Bellsouth are overcharging rather than delivering what they promised to begin with, and want to penalize me if I decide to drop them! Now I'm trying to figure out in dollars and cents which would be the cheaper route.

Any suggestion would be greatly appreciated!


Offender: AT&T Bellsouth

Country: USA   State: Georgia   City: Atlanta
Address: P.O. Box 105503
Phone: 8887576500

Category: Shops, Products, Services

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