Complaint / Review
Overton, Russell, Doerr & Donovan
Willing to pay full amount of what is being reported on my credit. They are unwilling to have the account deleted from my credit report

I pulled my credit report and found an entry for $75.00 being reported by Overton, Russell, Doerr, and Donovan. I contacted them via certified mail indicating I am willing to pay the ENTIRE amount of the claim, in return for doing so and not contesting the claim I requested that they delete the entry from my credit report. I asked that they make any communication via mail. After not hearing from them for 10 days, I called the agency to check the status. I was put on the line with an obnoxiously rude woman, who informed me that the reason I had received no correspondence was because I gave no contact phone number in my letter. I specifically stated that they correspond with my through the mail

The woman informed me that they would be gladly accept my full payment, but would not have the information "deleted" from my credit report. They would only submit to the reporting that the debt was "paid in full"

Needless to say, I will be contacting Mr. Brian Strohl directly!