I also found this company from msn.com and I thought it was a good bet they wouldn't rip me off. I was totally wrong. They gave me a quote for 3200lbs with no additional charges. When they arrived they charged me for packing the microwave, and dressing mirror and the TV. The tv I can understand but I was told the mirror, tv stand, and microwave would not need additional payment. They also dissassembled my table, tv stand, bed, and dressor mirror.
I was told they would re assemble this when my furniture arrived. I was told to phone the movers (progressive) to find out my total bill and total weight. When I phoned I was told that the weight was under the quote so there would be no additional charges. They would not tell me the weight.
When they arrived I had to pay upfront with an additional $200 dollar charge as they couldn't get the truck into the parking lot but the distance they had to walk was an extra 15 feet. I still never found out the true weight of my furniture and they ripped me off totally.
I have tried to file a report with the Better Business Bureau and Federal Trade commission but I doubt I will hear anything. I also emailed MSN. Problem is, these guys will just close down, change name and reopen. Moving companies suck!
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