Usacomplaints.com » Shops, Products, Services » Complaint / Review: Steve Rouch Photography - Terrible Experience/Steve Rouch. #580526

Complaint / Review
Steve Rouch Photography
Terrible Experience/Steve Rouch

This photographer was very dishonest with us. I met with him several months before our wedding date and spoke with him about exactly what I was looking for. He claimed that he could do that work that I was looking for. I even sent him examples and again he claimed that he loved to shoot "that way". I was looking for a lot of photojournalism, creative, artistic, capturing the moment professional photography. After viewing my wedding pictures, I was disgusted. I had over 100 arial pictures of guest tables, hundred pictures of guest shots with guest's backs to the camera, fuzzy, blurry, bad angles and lightening and not one good shot of the bride and groom. The pictures look very similar to what an average guest would produce if they were to walk around snapping random pictures.

Please feel free to view my pictures on his site, if you do not believe me. The pictures are extremely unprofessional.in additional to the terrible pictures, this photographer still owes us hundreds of dollars worth of pictures, most which we really wouldn't want anyway because there are none worth enlarging. Some of the things we were promised, we will never receive because he did not take the footage. We were absolutely crushed after seeing what this photographer produced on our irreplaceable wedding day. I let the photographer know that I was unhappy with the work and asked if there was anything that he was willing to do to make us happy customers. I really wasn't even sure what he could do at that point because we could never get that day back. Nonetheless, the photographer did not respond at all. He boasts about his customer service but clearly had none with us.

In addition to all of this, on my wedding night, towards the end of the evening, this photographer walked up to my husband (who was under the influence of alcohol) and lied to him to trick him into signing a document that states something about not being able to get your money back if you do not like you pictures. I am not sure how someone in the wedding business can treat someone on the wedding day the way that he treated us. I hope that this never happens to anyone else. I would not recommend this photographer to anyone. Please do your research. Do not be fooled by any of the claimed awards. Also really look into the reviews and ask around. I have heard and seen so many stories of people that have had similar things happen to them by this photographer. He clearly has worked hard to get people to his review sites and I wouldn't be surprise if he is incentivizing them so please do your research.


Offender: Steve Rouch Photography

Country: USA   State: Minnesota   City: St. Paul
Address: 2184 Marshall Avenue
Site:

Category: Shops, Products, Services

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