I was looking to buy computer and went to e cost. When I found a computer that I wanted there was a icon flashing in the window of the item that said this item would get free shipping, if I joined their platnium mebership. So I joined for 39.95. I then had to log out and wait fifteen minutes before placing my order. When I logged back on I perchased the item and it came up with a shipping charge. So I called customer service and was told that the iyem weight was over 10 lbs. I knew when I purchased the membership that it was only for 5 times a year and for items under 10 lbs, but the icon was on the item ad in the same box with the purchase now. One choice or the other. I brought the ad back up on my computer while on the phone with the service person and the icon was still there but they said it wasnt on their screen. Alittle while later I was showing my wife the ad and the icon was gone. Customer service would not refund my money and now I have to use this company or waste my 39.95. Very deceptive wacth out for these guys. I used to tell all my friends to use them
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