My son purchased the Gold's Gym 480 Treatmill from Walmart.com as a gift for me in early January. I had to rearrange some rooms to accommodate it, so I didn't start using it until the end of March. After walking only 7 miles the machine beeped 3 times and shut off. The control panel was frozen so left it for another day. The next day, I had a rough time getting the control panel to work, but it finally did so I walked 2 more miles and the same thing happened.
I called Icon customer service on 9/30 and was told that it sounded like the control panel was defective, but since the warranty was for only 90 days, they would SELL me a replacement panel for $150.
I then wrote to Walmart and to the manufacturer Icon Health & Fitness. Walmart never responded. Icon offered to sell me the replacement panel for 1/2 price. I refused their offer. Given the size and the weight of this unit, it's not something I can just bring back to the store! I would like them to replace the unit or refund my son's credit card.
This treadmill cost $400 and only lasted 9 miles!!! Do not buy anything from walmart or icon because they do not back what they sell!!!
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