I recently attempted to purchase an item (very small package and under 1 lb), which cost around $23. I was going to use BongoUS to have it shipped to Canada (company didn't ship outside of US), but they were going to charge me $68 for shipping - I cancelled the transaction on my end, however, BongoUS went through with ordering the item and tried to have it shipped to me (and charged my credit card for the item and their services). I refused the delivery of the item, had it sent back to BongoUS, and called my credit card to reverse the charges. BongoUS now refuses to return the item to the company (this company has now recharged my credit card for the item) and still wants me to pay for the shipping even though I don't have the item I originally attempted to order! They are incredibly difficult to get a hold of and when you do contact them, they are very rude. I would not recommend this company for 3rd party, international shipping.
They also charged me a $5 service fee.
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