Government Actions
Florida: On March 17, Virtual Group, Inc. D/b/a Realty Trade; and Boris Harutyunyan; Timur Shasutdinov, a/k/a Tim Harrison and Brian Wroblewski; individuals, (Respondents) agreed and consented to the the entry of an Agreed Judgment and Final Order with the State of Florida, Office of the Attorney General, Department of Legal Affairs. The Respondents entered into the settlement without any admission that they have violated the law for the purpose of resolving the complaint.
Under the terms of the settlement, the Respondents will not engage in any deceptive and unfair practices, including, but not limited to, the following:
Soliciting by telephone any customer listed on the National or Florida Do Not Call List;
Collecting or attempting to collect payment for services without the Express Verifiable Authorization of the customer as required; engaging in Commercial Telephone Solicitation with a license; make any false or misleading statements including that they have people waiting to buy or rent customers' timeshares, they have experienced a high demand for timeshares in the area in which the customers' timeshares are located, potential customers' timeshares will be sold or rented within a short period of time, misrepresenting to customers the number of timeshares sold or rented as a result of their advertising services, misleading customers into believe that sales representatives will personally market the customers' timeshares; misrepresenting the terms of refund, cancellation, exchange or repurchase policies and misrepresenting that they are affiliated with the customers' timeshare resorts.
In addition the Respondents shall offer and provide within thirty (30) days of the customers' request, full refunds to eligible consumers of any amounts paid. Customers that are eligible for a full refund shall include consumers who have received services that were misrepresented and those who notify the Respondents of cancellation with seven (7) business days of receiving the confirmation of the sale.
As part of the settlement the Respondents will continue to respond to any and all complaints received by the Better Business Bureau.
Case No.CA - 6491-0
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Additional InformationBack To Top
Realty Trade and RealtyProperties.com are fictitious names filed with the State of Florida. Both names are owned by Virtual Group Inc.
Industry TipsBack To Top
If you've been contacted by a company offering to sell or rent your timeshare the BBB advises using caution, especially if an advance fee is involved. While these companies claim to have ready buyers or renters, imply they are representing foreign investors; or that corporations are interested, most are just offering to advertise your timeshare for sale. Do not confuse the service of an advertising or marketing company with those of a real estate company.in most real estate transactions it is the buyer who puts up a deposit and the real estate company gets its commission from the seller only after the deal closes. Ask if the company's salespeople are licensed to sell real estate or whether they are selling an advertising program. If you're contacted by a marketing service, don't allow the caller to pressure you into making a hurried decision. Request detailed written information about the company's services, find out where they currently advertise and visit other Internet listings the company may have. Most company's can not tell you whether a timeshare has rented or sold because these are generally "For Sale (or Rent) By Owner advertisements. Fees for timeshare listing services can range from $295-$600 with little guarantee that your unit will be sold or rented.
In the State of Florida - the collection of advanced listing fees from Florida residents, regardless of the location of the property, and owners of Florida timeshares is prohibited. Section 721.20 (6), Florida Statutes, prohibits the collection of any advance fee for the listing of any timeshare estate or timeshare license, and requires that any seller of a timeshare plan be a licensed real estate broker, broker associate or sales associate as defined in Section 475.01, Florida Statutes.
Be sure to get all promises in writing, but remember that even then, those promises are only as good as the company that stands behind them.
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ID: 172358692
Report as of: 4/1 3:11 AM
2010 BBB of Central Florida, Inc.
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