This is most fraudulent company I have dealt with. I signed up with this company with a guy named Terance Gump. He made all kinds off promises to me, claiming that he promises to beat my current processor. He even said, he'd buy me out of my existing contract with my previous credit card processor. I believed him. After he got my business, I never heard from him again. He refused to answer my phone calls. My bill every month was double what I was paying with my previous processor.
I managed to get a hold of Clark Krimer, who is one of the owners of this company. He promised me that he would credit me all the money that was over charged to me, and he would fix my rate so that it reflects what was promised. To this day, I haven't received any credits from Merchant Industry. Clark does not answer and return any phone calls (and I call numerous times a day). I'm sure he's screening calls. Everyone in that company is fraudulent and unethical. I guess it starts with the ownership.
This company does not deserve to be in business. They are the most crooked people I have met. They give false promises, and reel you in, and then they don't want to know you exist.
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