We began support within our new house in November. We never received a statement simply because they were delivering the expenses towards the incorrect target. We created a guestimate cost in January of $200 after which 14 days later the power was turn off within our home. We named plus they stated we owed $700. We informed them we did not receive a statement plus they created us spend the $700 to obtain it turned back on. Again we did not receive a statement and electrical was turn off in March. We named again to compain of not recieving expenses or turn off updates plus they stated we owed $1200 and we'd to pay for one more $700 to obtain it switched back on plus they published our previous 4 weeks of expenses and resent them within the email. We received them per week later to find out our payment went from $300 to $600 per month when our usage hadn't elevated whatsoever. We requested our neighbors who've exactly the same heat/electrical methods as well as their expenses never went above $250 per month using the same Snapping Shoals electrical business. The surrounding neighbors are stayathome mothers and therefore are house all day long. We perform full-time and also have our warmth and devices unplugged all day long till 7pm consequently utilizing a lot less energy than our neighors however our expenses are arriving around $600 per month.
Then we also observed extra costs totaling $450 in the last four weeks. Whenever we keep these things exlpain these additional costs we'renot provided any immediate solutions. There's no depth clarification of per Kilowat costs, only a arbitrary whole dollar amount every month. We began checking our everyday meter readings and were just utilizing 80-160 each day however their readings are displaying 230-300 daily that will be nearly double our real parts. We've named 2-3 times per week to challenge the costs plus they WOn't assist us. We can not afford to pay for $600 per month for electrical plus they cannot convince us these costs are genuine or that perhaps our meter was damaged or shifting faster than real. We've a higher performance electrical heat program that ought to permit us to truly have a lower electrical bill however they're getting us more. I attempted processing a compaint using the state power fee but since Taking Shoals is just a public organization and never government controlled they cannot do something. They're significantly overcharging people, not delivering us expenses, then getting extra reconnect costs of $85 and $10 late charges whenever we are spending promptly... But we'renot obtaining the expenses. Its like they deliberately attempt to allow you to skip it, overcharge you and close you down to pressure one to spend dual to multiple your statement. They're benefiting from us and you want to prosecute but wish to discover if others are experiencing exactly the same issues. Its moment we quit coming to the mercy of power businesses who are able to cost gouge without any reprecussion.
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