Usacomplaints.com » Shops, Products, Services » Complaint / Review: Hobby Lobby - Destroyed signed artwork. #570961

Complaint / Review
Hobby Lobby
Destroyed signed artwork

In July I got 3 big authorized works of art into Reception Interest in Sherman, Texas. I chosen over $600 value of matting and framework, I had been informed the completed work could be prepared in 3 months. I delivered towards the shop in 3 months, and was educated the job was not prepared and also the structures hadnot been delivered to shop however, gee a phone might have been good since I have wound up producing an 80 round-trip for nothing. I had been informed they'd prepare yourself in another3 months.

3 months later I create the push AGAIN to see that once more no structures with no work completed. Today I've lost my period twice and created 2 80 miles push for nothing. I required my images and advised the mounting division I'd move elsewhere that may really finish the job. Once they introduced might work out, the biggest authorized printing had stick built down the leading plus some dimwit had applied it having a filthy towel making dark smears over the entrance of the bright background. I had been livid and also the supervisor, Ben, recommended they might shape the rest of the 2 images free of charge and he'd me complete a state to deliver to corporate workplace. I got my additional images house and recommended I'd provide them when the structures came.

I called 2-3 weeks later to ensure another structures had appeared and so I might provide the unchanged images set for the free framework the supervisor provided. Ben recommended me about the telephone that "these structures are costly and that I don't believe I will do them at no cost. Given it had been exactly the same structures it had been okay to cost me retail on, used to donot obtain anything-but what I'd "requested" 2 months before.

After about a few months corporate named and mentioned they might check into, after coping with corporate for months I had been informed in a telephone call that I'd be getting a check, which was in November.

I had been named from the Sherman Texas shop on 3/2/10 and told that my check was at their store and I could drive over and choose it-up. I told them I'd attached around for more than 6 weeks and lost 2 excursions there currently. I told them to deliver the check in my experience and asked why the check was delivered to the shop and never me when I had set my title and tackle on all of the state paperwork. I had been recommended that the supervisor needed to agree that, I had been positioned on store for such a long time I hung-up, after no body named back I named 2 nights later and after being shuffled to 2 various asst administrators, I had been rudely informed easily needed my cash that I'd to generate there. I've invested a large number of bucks within this firm's shop through the years but NO FURTHER Perhaps I ought to generate around and get my check after which walk the lanes and reveal my encounter with the other clients...

Perhaps the master must STUDY a guide on customer support in the place of composing one about his achievement. After studying the various grievances on the web about that organization, it's merely a issue of period prior to the insufficient customer support is shown within their revenue studies if it'snot already. You will find way too many different companies of artwork and art materials to put on with this garbage.


Offender: Hobby Lobby

Country: USA

Category: Shops, Products, Services

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