Usacomplaints.com » Shops, Products, Services » Complaint / Review: Hobby Lobby - Doesn t care about customers. #585927

Complaint / Review
Hobby Lobby
Doesn't care about customers

I'd requested a traction body over this past year from Hobby Lobby. I did so ignore it-which was my problem completely. I had been in the centre of the maternity and shifting whenever we initially decreased the items down and issues turned frantic. My partner and that I went directly into get the-art function that was placed on wood stretchers totalling approximately. $120. We settled and recognized that it appeared down. The framer (Paul) had recommended us that the extra body on the exterior of the fabric along side glass might seem great. We got the body towards the back and required this extra function.

After I returned to choose it-up Ellie (a great worker) acknowledged me (since I have have been there on numerous occasions) and known another body that I'd bought just before this occasion which contains an autographed CD cover.

After I got the body towards the entrance, the sum total I had been being billed was over $265. Whilst the cashier was buzzing me-up, I observed there is an issue. I had been being billed for that preliminary traction once more. I recommended her of the problem and he or she immediately approached the Associate Store Manager, Brenda who created me feel like I had been being interrogated, had no difference, and recommended immediately when I were to possess taken care of the body that the extra-white doc wouldn't be attatched towards the function (the idea never happened they may have not eliminated it precisely) and requested for that unique bill for component among the function that was over per year old. She recommended me that with no unique bill nothing might be completed. I asked for that corporate quantity.

I approached the charge card business who couldn't supply me with claims online over per year old until I taken care of a document declaration to be delivered.

I subsequently approached corporate simply to consult with a person support consultant called Cheri who talked above me and quicker everytime I attempted to react to her as she was going right through her rebuttles. I recommended her about the 3rd occasion during our discussion to please avoid performing that when I discovered it excessively rude and he or she subsequently explained it had been since I had been "interrupting" her

I recommended the chance of having the charge card to deliver them a picture of the receipt like a chance as even when I did so possess the bill, it'd probably be passed right now. Additionally, I had been coping with a shop I thought I really could trust. Equally, my spouse and myself have gotten our levels presented there (MBA & BA each) along side various other works. Cheri's reaction was that she held her bills "peaceful some time" of course if place in document files she understood first hand they'd "last atleast 4 years."

I then recommended to Cheri that I'd prefer to make certain I'd might work delivered in my experience because it was bought within the Dominican Republic like a souvenir. She named the shop and stated she created the agreement to truly have the body eliminated.

I expected to talk to her boss. Their name was Joel. He was really respectful and stated I really could deliver paperwork to him. Nevertheless, when I required the structures nowadays (present) it was not so useful to me. This could perhaps get me a reimbursement, but I'd have to save money cash for claims and extra time-on this problem after I want nothing more related to Hobby Lobby. Our period is more useful.

Ultimately, I named the shop to determine if this function was prepared to be acquired after I was five minutes away. I had been informed that it had been so when I went in, I had been passed the structures once again. I recommended that I had been not spending money on the extra function. Another mounting division worker strolled by who appeared to understand what was happening and informed the framer to get rid of the structures. This got about 20 minutes. I had been subsequently passed frameless function with no stretchers that I'd previously taken care of.

Both my mom and my grandma whom till this very day were faithful clients using the college area and people of nearby church businesses never experienced such terrible support. Additionally, I Have completed mysteryshopping for all others, supplied with a problomatic scenerio and not once have I been handled thus badly or voiced right down to before others in a shop.

It is a disgrace that Interest Lobby does not have more opposition apart from Michaelis within our region. Perhaps they'd care more about their clients when they did.

I'll be forwarding these details and my loved ones has additionally decided to distribute the term. Hobby Lobby achieved throwing out my period, custom frame-work, as well as their workers time and of course many loyal clients.


Offender: Hobby Lobby

Country: USA

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google