Usacomplaints.com » Shops, Products, Services » Complaint / Review: Wachovia Dealer Services - Hung up and would not accept further calls. #567998

Complaint / Review
Wachovia Dealer Services
Hung up and would not accept further calls

Approached Wachovia Customer Support Fri 2-26-10 3:00 pm PST and talked with customer support and was disconnected a couple of minutes into discussion.

Named again same again at about 3:20 pm PST and talked with Zevalia in customer support and described my reason behind phone/issue and we mentioned sitiuation for some moments.

At 3:29 pm PST, Zevalia requested me a problem, so when I start to reply it she immediatedly hung-up on me quickly at 3:30 pm.

I quickly called back and allow it to ring for 55 seconds another five times with no you might answerphone again, and so I should suppose Zevaliais change was at 3:30 pm so she justhung on me and went home.

I called back at4 pm PST and effectively solved my issue with another customer support consultant who did recognize that some changes did finish at 3:30 pm PST.

Exactly What A garbage method for a business to deal with their clients.

No surprise these were absorbed by Wells Fargo.


Offender: Wachovia Dealer Services

Country: USA

Category: Shops, Products, Services

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