Attention Insurance Brokers:
I located this response mail lead "service" for my insurance agency by doing a couple searches on line. I was forwarded to Chris Taylor who is located in North Carolina?!? I asked for marketing data so that I could make a decision to use their lead service or not. Mr. Taylor sent me data showing how many qualified leads they would produce in the zip codes I was looking to mail. I emailed and asked if they would have a problem fulfilling my order for 30 leads in the zip codes I sent. The answer was we have been mailing for another broker in those zips for 10 years and can deliver every time.
I placed my order paying their price per lead for 30 leads $825 total. Three weeks passed and I received 6 leads. Another two weeks passed and I received another 4 leads. Then eight weeks passed and I received one last lead. So far it had taken them nine weeks to produce 11 leads? I realized after two months three calls and serval emails, that acc-u-lead (aka: 4rmleads.com) was not mailing enough mail to fulfill my order and that their service could not be relied on to produce a consistent return on my investment. My signed agreement with acc-u-lead, 4rmleads.com was giving acc-u-lead 90 days to fulfill my order of 30 leads. They provided 11 in 110 days. They did produce a few more after I involved VISA in my dispute (40 days after the epiration of the agreement) but that is all they have produced. I have been defrauded, and my bank and VISA have allowed this company to do this even though I have a signed 90 day agreement with the merchant.
At this point it had been ten weeks after I placed my order and a several emails and I still had no response or explanation for my lack of 19 leads that I have already paid for. I realized they did not care to fulfill my order nor did they care to call and explain and own up to their mistake. They also did not call and correct their mistake by crediting my account. At this point they were committing fraud. They had taken my money and after six weeks consciously decided to ignore me and not credit my account for their actions of not producing any more mail or leads! Definition of Fraud: In the broadest sense, a fraud is an intentional deception made for personal gain or to damage another individual. 1. Any act of deception carried out for the purpose of unfair, undeserved and/or unlawful gain. 2. The assumption of a false identity to such deceptive end 3. One who performs any such trick. Defrauding people of money is presumably the most common type of fraud.
0 comments