This company is so misleading its a shame. I went to Aarons to get a Dell Computer from them. The price for the computer was $1,126 if I paid it off in 90 days and $1,920 if I paid it off leasing it for 12 months... So of course I took the 90 day route. Everything went fine the first 2 months as I made my regular monthly payment, which was about $165... So after 2 months I had already made 4 payments of $165 which cam to about $660... So about 2 weeks before my 90 day time period was up I asked what was my balance and I was advised $590 which is about $124 over what I was told I would pay...
I asked the person on the phone to explain why is it higher than what I'm getting after I figure it should be about $466... Come to find out... The payment I was making includes a service fee of $13.99 and that is not counted towards your payout... I'm a computer tech for the business I work for so I would never need that service charge... So I also lost about $55 on previous payments I made... I couldn't blame no one but myself because it was in the contract, but it was not thoroughly explained to me... Out of the $165 monthly payment I was making... Only $139 went towards the cash payout price, not to mention they didn't tell me that $1,126 was b4 taxes but the $1,920 price included taxes if I was to pay it in 12 months... But the sales paper makes it look as if taxes are included in the 90 day pay out... So actually the computer cost $1,227 after taxes which made me a disatisfied customer even more.
So after talking with the rep about an hr on the phone he stated that I should bring $572.22 to pay it off... When I got there to pay it off I was told I owe $586 instead of $572... Not that its that much of a difference in price but its the principle and that mad me more mad than ever with that company... I just told the rep to forget it and here's you money... They can expect to never see me in there again. The only reason I went to them is because I didn't want to finance one through Dell... And after buying the computer I found out that I could have gone through Dell for the same computer for only $700... So they are making money off high prices not to mention other BS fee's like the service fee I never used...
Always read their contracts very closely
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