I had been negligent checking my Visa statement monthly and suddenly noticed a recurring charge for $14.95 from Easy Saver. I had no recall authorizing a charge to this company. I went online and found that if you used Pro Flowers which I had a couple of years ago, you somehow were enrolled in this program which evidentially provides some type of awards...
I called the number on my Visa bill and was connected to a representative who informed me that this charge had been added to my Visa monthly since March. When I asked why it had occurred, she indicated that I had ordered through Pro Flowers. I asked that all the charges be removed and she was very courteous and said that I was owed 26 credits of $14.95 each. Twelve would appear as a credit on my next Visa bill and the remainder would be sent to me in a check in the next two to three weeks.
Added that there would be no problem refunding the money. I did get her number and name just in case this does not occur. So I do hope that this will happen... That would be a nice solution with little problems! Shall see!
I will post my results - the number I contacted was 800-355-1837.
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