I was over looking my credit card charges and notice $14.95 from easy saver. I begin to check into this further to find out I have 14 charges of $14.95. How did it happen? A order was placed thru Oriental Trading Company. When ordering from many companies and you select free shipping, or some type of coupon you get enrolled into Easy Saver. The first charge will be $1.95. If you don't catch it and call the number to decline they will start $14.95 charges every month. Now for the good news. If this has happen to you from a company do this. Call 1-866-828-4677 hrs 9am-9pm. Be extra nice and tell them you contacted your credit card company and they told you Easy Saver has been working with customer to resolve the mix up with charges. They will work with you. The first person will most likely only be able to take back 2 charges. Keep being nice. You should then be transfered to a customer affairs agent. They can talk care of all the other charges, but they will start with just half. Be nice! Ask is it anything else they can do. Say something like do you have a direct number I will be able to give my credit card company when they call you back. I will be disputing the rest with them, or the BBB. They will put you on hold several times. Keep being nice and they will say do to your situation we will credit full amount. Make sure you get a confirmation number. If you have more then 12 charges they will credit 12 and send check for rest. From now on we all need to do a better job of checking our statement.
0 comments