Usacomplaints.com » Shops, Products, Services » Complaint / Review: Walmart - Old, broken TV in a new box. #559274

Complaint / Review
Walmart
Old, broken TV in a new box

Our upcoming sibling-in law purchased a brand new Phillips flat-screen Television for 700.00 from Wal Mart. While she first got it house, she unearthed that it had been not the brand new Television she'd taken care of, but a Television that another client had employed and delivered. It was messy, the ability wire was absent, and also the stay was damaged. Obviously, she delivered it towards the shop. Once there, the shop worker compared the sequential amount of it using the sequential number published about the container, and unearthed that they didn't fit. He went the sequential number about the Television through their pc also it returned outlined like a client-delivered Television. You might genuinely believe that it'd be considered a basic issue for that shop to displace it, given that they had evidence that no scam had happened on her portion. You might be incorrect. She was informed that nothing might or could be completed to fix this case. They went that the employee within the technology division had "inadvertently" covered the aged, messy, damaged Television in a brandname-new container and had set it back about the ledge. "Itis not our fault, and it's really not your fault, but there's nothing we are able to do for you personally." While advised the Television is ineffective with no cord, it had been recommended that she contact the maker, who may be ready to market her an upgraded. Our, but Wal Mart has exceptional customer support. "Sorry, can not allow you to, " may be the reaction she got out of every one with whom she talked, completely up the Wal Mart food chain. She's today expecting a return phone from Wal Mart's corporate workplace. One truly hopes that she'snot keeping her breathing while she waits.


Offender: Walmart

Country: USA   State: Indiana   City: Michigan City

Category: Shops, Products, Services

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