I was in a destructive relationship, and for my own safety and the safety of my daughter, I had Safe Touch install a basic system into my home. From the beginning, there had been numerous problems with the system. I don't think the yellow trouble light has ever been off. But that is not what this complaint is about. I was lead to believe I had signed at 3 year contract, of which I paid in full. This is the point that Safe Touch rears its ugly head and announces you do not have a 3 year contract as presented by their sales staff, but in fact you have a 5 year contract.in addition, there has been talk of a 500 dollar disconnect charge apparently for software loss. I don't understand this, nor do any of the others who have been placed in the same Safe Touch nightmare. At the time of purchase, there was no mention of 5 year contracts, of disconnect charges, of software charges. Buyer beware of what you're signing. Safe touch had years to perfect their deceptive business practices. Debra, macclenny, fl
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