Horrible customer service. They claim charges owed. When you ask what they are for there is no response. No one beyond the receptionist is available to answer questions. Don't pay the charges, service disconnected and the collection agency starts calling. Of course they want to access the system to ...
One week after my dad died mom called safe touch for a security system. She paid over 1300 for 3 years of service and the equipment. We called the company several times because mom could not operate the equipment well. After 3 years she kept getting charged monthly out of her account. I called safe ...
I needed a new security system installed because my home had none. I didn't want to sign anything longer than 3 months, however, Safe Touch's contract clearly states that their initial term is 36 months. I asked the sales guy if he had anything shorter and he said not for a new system. Nice guy, ...
I purchaced my alarm system in July and at the time I choose the smart phone option to be able to monitor my home alarm from my phone. I paid a extra $199.00 for this option here it is Oct 15th and still do not have what I paid for. They were paid in full in July my mistake. I called two weeks ago ...
After paying off a 3 year contract with a home security system known as SAFE TOUCH SECURITY, I tried to end my contract. And by the way, the system hasn't worked in years. I made every payment and on time too. They then told me I had to submit my request in writing to cancell my service. Which I ...
I was in a destructive relationship, and for my own safety and the safety of my daughter, I had Safe Touch install a basic system into my home. From the beginning, there had been numerous problems with the system. I don't think the yellow trouble light has ever been off. But that is not what this ...