On December 4th Gazelle accepted my phone and said they sent me a WalMart giftcard Visa card in the amount of 201.60. This company takes used electronics and supposedly recycles them. They pay for these items.
After much waiting I contacted them through the only means of contact, a chat. They have no phone number at all and are very secretive as to address and the like. This is very unsatisfactory because it is impossible to speak with management this way.
They then claimed that a new card was issued on December 24th. After much back and forth I am now without my phone and my money. They told me to go ahead and file a report. They seemingly don't care.
So BEWARE. They promise the moon but deliver nothing at all. They are rated good with the Better Business Bureau but that is misleading too. I attempted to file a complaint there and they will not accept my complaint so there is no recourse in that avenue.
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