Usacomplaints.com » Shops, Products, Services » Complaint / Review: Redbox DVD Rental Kiosk - Red box, redbox, redbox.com Unautherized charges to my checking account. #545499

Complaint / Review
Redbox DVD Rental Kiosk
Red box, redbox, redbox.com Unautherized charges to my checking account

Don't use this company. They say that they don't charge any late fee's but they do. I rented five dvd's. I accidentally kept them for 13 days and they charged me $13 for each dvd after I returned them, which came to a total of $55. I didn't give them permission to access my account or to charge my card again. They also say that after you have paid a certain amount of money in late fees ($25), you get to keep the movie. This is also a lie. Like i said, I was charged $55 and I was not even allowed to keep any of the dvd's nor was I mailed any dvd's. When I called customer service, they refused to help me, compensate for any of my loss, or even mail me any dvds. They just kept saying that they dont charge late fees and that I had given them permission to access my account any additional time that they wanted to by making my first transaction with them. This company is a scamer; expect no curtousy or justice.


Offender: Redbox DVD Rental Kiosk

Country: USA   State: Georgia   City: Conley
Phone: 18667332693
Site:

Category: Shops, Products, Services

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