Usacomplaints.com » Miscellaneous » Complaint / Review: Dvdplay - RedBox Redbox and dvdplay look the same and use the same format on the machines, I returned my movies to a Redbox, It said returned sucessfully, i never knew they were two different companies until my card w. #557612

Complaint / Review
Dvdplay
RedBox Redbox and dvdplay look the same and use the same format on the machines, I returned my movies to a Redbox, It said returned sucessfully, i never knew they were two different companies until my card w

Dvdplay and Redbox, look the same and use the same format on the front screen of there machines, until now I never knew about Dvdplay, I thought it was all Redbox! I rented a movie from Dvdplay thinking it was Redbox, I returned the movie the next day, and returned it to Redbox, When I returned the movie at Redbox the machine took the movie and it said your movie has been sucessfully returned thank you! A month and two weeks later I check my account online and I'm negative, two charges for $25, from something called Dvdplay! I called my bank to report charges made that I didn't make, I put a stop on my card, to find out Dvdplay is not Redbox! I called Dvdplay to see what i can do, the lady was rude to me and said It was my fault for putting the Dvd in the wrong box and that Redbox will mostlikely ship the movie back to them. But I would still have to pay for the movie. She told me there is a total of 4 movies not returned by me. They recieved one from Redbox, but I still have to pay for the movies!


Offender: Dvdplay

Country: USA   State: Oregon   City: Salem
Phone: 186673837523
Site:

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google