My heat has been out since 12/30/09 and have been waiting for a part to be delivered. After reviewing other complaints online, I am convinced I am getting the run around about the part (induser motor) to be delivered. I have been pressing them all week to have the part delivered immediately so that my family has heat however; they are unresponsive to numerous calls and unwilling to help. My family has been without heat for almost a week and was just told today the part may not arrive for 6 more days. I feel media pressure on scams such as this should be addressed. My children can not bear another weekend without heat and I do not know what else to do.
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