I filed a warranty claim with HMS Home Warranty 1 Aug, to date it has not been fixed, I have dealt with a customer service rep who claimed the part was ordered to fix the problem last week, yet no resolution. I have paid the deductible $100 and spent more than $100 on fans, the house stays at 80 ...
If you currently have a home warranty through HMS (aka-CrossCountry Home warranty), please stop throwing away your money. We have been paying them every month for years through our mortgage company. We tried to make a claim almost 2 weeks ago about our air conditioner. They have given us the run ...
My heat has been out since 12/30/09 and have been waiting for a part to be delivered. After reviewing other complaints online, I am convinced I am getting the run around about the part (induser motor) to be delivered. I have been pressing them all week to have the part delivered immediately so that ...
My husband and I bought our home 3 wks ago. The 2nd day in our home, our A/C broke. It was 100 degrees outside for the next 5 days. I called immediately to HMS to place a claim, they provided a local contractor. It took 2 days to get the contractor, Eagle Appliance, out. I paid $100 deductible. He ...