This company used my credit card number to take 79.95 out of my checking account. I had signed up for a free credit report only to find out after appling charges would apply after 30 days.
After a long search i found and called there phone number and cancelled the same day i applied. They cancelled my account and said i would not be charged any fees and even apologized for any inconvenience!
I called them back very upset that they had charged my credit card 30 days after my cancellation. I had never tried to go on there sight or used there services in any way, nor would i have been able because i had no service through them.
The tele rep. Irene said that there was no record of my call 30 days prior! They didn't document my cancellation, but they had for a reason she did not know put a stop on sending me a conformation letter or any type of code would able me to use there service. What is up with that?
Now hopefully i am really cancelled, but i have yet to receive any type of refund.
Traci
Texas
U.S.A.
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