Started an account years ago; never understood that when they called to "check up", they were starting the acct all over again. This was never explained. As I neared what I thought was the end of my payment period, I discovered they had scammed me, and I owed them $685 to make them GO AWAY. Didn't work - they called me incessantly (sometimes more than a dozen times a day). Yes, I'm on the do-not-call list, and I have told them angrily many, many times to NEVER call me again. They sent me dozens of magazines I did not want, and created a huge trash problem. My mailbox was always stuffed with this junk.
When they called on Sept. 3, I again told them to go away and never call again. A man who identified himself as a supervisor (very hard to understand - heavily slurred words) told me there was a technical problem my acct, and they couldn't close it out. However, this could be done if I signed up for a temporary dummy acct so that he could process the acct closure properly. He promised me not a cent would ever be taken from my acct, and he would be able to "fix things" by the end of the week. I spent more than half an hour going over this with the woman who prompted the recording and her "supervisor", reiterating to both of them that I do not lie, and I was very uncomfortable with this solution. When I asked to speak with a manager, I was transferred back to the man I refer to as "supervisor". After many promises that this was not a new sign-up, I did agree, with great hesitation.
A few days later, I received a letter from them that I had signed up for 4 new magazines - three I don't want and never mentioned, and one of the three I payed completely for in the spring. I checked my acct, and found they'd charged me $41.90. I immediately closed this acct, requiring me to change all my auto-pays to a new acct. I'm still straightening out that mess.
Now I receive frequent calls from their collections. I am again screening all my calls because of them. If I hadn't had my phone number for 30 yrs, I'd change that too. I'm filing this report with as many organizations as I can find, and I want to join a lawsuit (s) against them. They have harassed me endlessly, and the least I can do is cause them as much trouble and expense as I possibly can.
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