Usacomplaints.com » Shops, Products, Services » Complaint / Review: SHOP DANI. Danielle Janene Jewelry - Danielle Janine, Haute Jewelry Direct Scam, difficult to cancel. #526112

Complaint / Review
SHOP DANI. Danielle Janene Jewelry
Danielle Janine, Haute Jewelry Direct Scam, difficult to cancel

I signed up for this jewelry club as a condition of one of those "free" offers (which are in themselves rip-offs, since I never received the free diapers I was promised) where you have to sign up for services/offers from 2 or 3 companies in order to receive the "free" product or service. The initial terms were that they sent you a $9 introductory offer of a piece of jewelry, (the $9 was charged to my credit card) and then unless you cancel the service they periodically send you jewelry throughout the year and bill it to your credit card.
When the $9 introductory jewelry arrived, I called the number on the package and canceled my membership. That seemed to be the end of it, as I received no more jewelry or charges for several months. Then, out of the blue, an $89 charge I didn't recognize showed up on my credit card.By this time, I had totally forgotten what Shop Dani even was where it had been so long since I'd canceled the membership, that it took me while to figure out what was going on.
I first tried calling the 800 number listed on their website, but was never able to talk to a human; just a machine saying "All representatives are currently busy. Your call is important to us, blah blah blah." I left a message stating my case, but didn't really expect to hear from them. I then called my credit card company and explained the situation. They reversed the charges and put a flag on that company so that any future charges from them wouldn't go through.
At this point, all I had was an $89 charge and no explanation. I had not yet received any jewelry to go along with the money I was charged. A few days later, however, a package arrived at my house containing a necklace that looked like someone had bought it at the Dollar Tree. It was in no way worth $89. I am sending the necklace back with a letter stating that I want no future jewelry or communications from them, that I've notified my credit card company about them, and that I want my account canceled. Hopefully they'll actually do it this time.



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