When I was searching for the telephone number for this crappy product I came upon your website and was completely shocked.
I knew I wasn't crazy! When I opened the box, the juicer was assembled. Plus I couldn't remove the blade or the filter with the little orange thing.
The instructions where general and I knew I was reading them correctly, but the damn filter nor blade would come apart.
Then when I looked on the warranty card there is a $19.99 charge to send this back. I'm not paying a cent.
This piece of crap is going back tomorrow and I will go to Walmart and get me a juicer.
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