We purchased the Jack LaLanne Power Juicer from a TV advertisment. When we called to order the juicer they said if we would pay the total bill all at once instead of making it in three monthly payments of 49.95, we would pay only $9.99 for shipping and handling.
Our bill should have been 149.85 plus the $9.99 or a total of $159.84. When we got our credit card bill the charge was $201.18. When we called Tristar about the extra bill they said that the girl who took our order misinformed us. We could not get a satisfactory answer as to why this happened, only that they were sorry but we had to pay the $201.18. This is totally unacceptable and we are sending the Juicer back.
Unfortunately we will have to pay the shipping to get back plus they told us they keep $29.99 for shipping and handling the Juicer to us. I will never purchase another thing from Tristar or Jack LaLanne. They use false information to get you to buy their products.
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