Usacomplaints.com » Shops, Products, Services » Complaint / Review: Consumer Telecom Inc - Consumer Telecom phone company scam. Tell you its free, but then bill you. #513116

Complaint / Review
Consumer Telecom Inc
Consumer Telecom phone company scam. Tell you its free, but then bill you

I was contacted by phone asking if I would like to switch my long distance free of charge. I agreed to switch and asked the salesperson several times during the call if there were any fees or hidden charges. I was assured there wasnt. Three days later i contacted the company to verify what I was told. Customer service was VERY rude and said yes there was a fee.

I explained to them that I was not told this and was canceling the service. I was then told I would still have to pay for a months service even though I had the service for 3 days and made no calls on their plan. I told them their sales people are misrepresenting the company and lieing to consumers to get them to join. I asked them to listen to my salescall saying i was only doing this if it was no cost to me, and they said they hire a 3rd party to make their calls and couldnt prove I was told that.

Beware


Offender: Consumer Telecom Inc

Country: USA   State: Nevada   City: Henderson
Address: 701 North Green Valley Pkwy suite200

Category: Shops, Products, Services

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