Our nightmare started the day we left Redmond, Wash. For Texas. We had assumed we left our belongings in the hands of a professional moving co. Needless to say our move was the WORST move ever.
The customer service, fees and down-right lies were unbearable. Our furniture was severely damaged-and we were told this is one thing they take no account for. We were told that's part of the move and out of there control.
Our move began in late December and up to today (June), it remains an un-settled issue. We have lost some of our furniture. They tell us they cannot locate our items and that we need to file a claim with the insurance co. We were told they only pay a certain amount and that we would not get the full re-imbursement.
These people gave no regard to sentimental items or valuable furniture that cannot be repaired or is missing. I came back to Washington in June in hopes of repairing this issue and have come to find out this company no longer exist in Washington. I was told they went Bankrupt and have filed for Chapter 11. I was also told that my items were lost permanently and that there would be no re-imbursement whatsoever.
I left this place (empty warehouse) feeling cheated, lied to, discouraged and out of luck, (both financially and emotionally. There should be some form of justice and some people need to be held accountable. We must all follow laws, particularly in business.
Now, everyone of my friends knows about Nationwide moving systems, from the east coast to the west coast.
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