My husband and I trusted the H&R Block staff to handle this for us, only to find that we NOW owe nearly $8000 in taxes for last year's return, as a result of the gross negligence of their employee
She entered in mortgage property interest figure of $12k x 3 times and real estate taxes of $2,000 x 2 times for Adjustment total of $8000!!
We rec'd Peace of Mind Guarantee amount of $5000 (the max) and $400 prep fee refund (as we were certainly NOT satisfied). We are entitled to receive the remaining $3000 we will MAKE H&R Block pay -this is covered under E&O insurance
Either we get a check for $3000 and we will leave this alone -otherwise we are filing a lawsuit against H&R Block
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