I looked on my bank statement one day to find that I had been charged that infamous $79.95 for a "free" credit report. I wanted to cancel during my trial membership, but the company did not contact me in any way, as most companies would do.
I only found the billing after the 30 days were up. Luckily a phone number was included on my bank statement; when I called up, she immediately told me I could not have a refund since the 30 days were over, and that the membership automatically expires at the end of the year. From reading other complaints on this site, I would guess that this is definitely not the case.
So:
1. Write down the company name, and get any other contact information you can in any situation during which you give out sensitive billing information; and
2. Get something from the company in writing that they have cancelled your service. That means if they bill you again the following year, you can sue their butts.
0 comments