Usacomplaints.com » Internet & Web » Complaint / Review: ConsumerInfo.com - CIC Credit Monitoring Service offer credit reports that bill you later without your consent. #40262

Complaint / Review
ConsumerInfo.com
CIC Credit Monitoring Service offer credit reports that bill you later without your consent

When I signed up for a credit report that I paid about 24 dollars for, they threw in a free credit monitoring service for free for 30 days as a bonus, insinuating that you didn't need to do anything after the 30 days were up to avoid being charged.

You had to go to an entirely different page to find that information which I found after the fact. So low and behold 30 days later I recieved an unathorized charge to my credit card for $79.00.

I went back to the website to read the fine print that said you needed to contact the website to cancel the monitor service before 30 days were up to avoid being charged.

One problem they do not tell you how to contact the website. They do not provide a consumer phone number to cancel the service so even if you found the hidden page with fine print you couldn't cancel it if you wanted to.


Offender: ConsumerInfo.com

Country: USA   State: California   City: Orange
Site:

Category: Internet & Web

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