Usacomplaints.com » Shops, Products, Services » Complaint / Review: DirecTV, Inc - Misleading ad on website stating When you purchase NFL Sunday Ticket Did not say anything about new customers only. #503945

Complaint / Review
DirecTV, Inc
Misleading ad on website stating "When you purchase NFL Sunday Ticket" Did not say anything about new customers only

Was trying to order the DirecTV sports package called NFL SUNDAY TICKET after hearing about a promotion for early bird rates and 5 months of movie channels when you signed up. While on the website I noticed on their NFL Sunday Ticket page, https://www.directv.com/DTVAPP/content/sports/nfl? Footernavtype=-1.

It stated "GET 5 MONTHS FREE of our best TV package when you buy NFL SUNDAY TICKET"on a red area on the page. It also listed the early bird pricing of $279.95.
I then called them up to order the package and the representative told me that the 5 month was only for new customers or customers that received a phone call directly from directv. I then told them that I was looking right at the website and it did not state any of this nor did it have any links to see details etc. So after hanging up I took a screen shot of the site that I seen this appear on, sent an email to them and said they were sorry for the confusion but could not do anything about it, the email messages have continued with no progress.


Offender: DirecTV, Inc

Country: USA   State: Colorado   City: Greenwood Village
Address: P.O. Box 6550
Phone: 3105355000

Category: Shops, Products, Services

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