I requested cable television and highspeed web to become mounted in my own citizen on 8/25/09 and that I was informed that somebody could be out 8/26/09 between 2pm and 5pm est to set up my support. On 8/26/09 at 2:00pm I named my spouse, who had been house at that time, to determine when the specialist was there nonetheless. My spouse mentioned in my experience the specialist have been there and quit an email he arrived at 2:15pm and nobody was house. I got off-work early to try and get issues solved. I work aprox. 10 minutes at home. I came home at 2:15pm, browse the notice, and instantly called Comcast. I mentioned towards the broker what happend and he or she stated that they attempted to achieve me with a contact amount they never requested for in the office after I was purchasing my support. She stated that she'd deliver a note towards the dispacth and also have them return. She got a contact range and we put up. At 6pm there is no-call or specialist and so I named Comcast again informed the broker what happend which I needed to talk to a boss and also to my wonder he hung-up on me. I instantly called back along with a feminine broker required my phone she was more ethical compared to man who hung-up on me. She appoligised and mentioned the only available date that they'll emerge could be 8/29/09 that will be three times in the original installment time. Oh incidentally I'd paid for installation allready. I'm strongly that I ought to not need to endure three times since an specialist determined he might place fake info on an email simply because he did not wish to accomplish his work, that I'd allready paid him for. Thats harmful to business. They might have installed me set for installment 24 hours later somehow.in the end it had been their falt not mine.
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