I went into the fashion bug in bedford, indiana to return several items my sister had purchased for me the day before. These items did not fit me, and i asked for a refund. Being as they were a gift, and would hurt my sisters feelings to know they were returned, of course i did not ask her for the receipt! The clothing still had the tags on them. They were still in the bag. They had not been worn. I simply wanted to return them. Well, the lady said she would give me a credit... I did not want a credit. She said she would exchange them. I did not want an exchange. I wanted my sisters money back to give to her. They refused because i did not have the receipt. I explained to her that i believed my sister was not offered a gift receipt, and that their service was appalling. This is a small town store.
I had shopped there often in the past. They knew me. She stated it was corporate policy. When i questioned her for the coprorate number, the manage, ms m o'hara told me, and i quote" i really dont give a shit!!! Im not giving you a refund. How do i know you didnt steal the clothes???" with that i announced to the entire store to be careful returning things or they would be accused of shoplifting too! She then ordered me to leave the store, and that i was to never come back, and get the hell out!!! I couldnt believe my ears! When i looked at her with amazement and said "you cursed me!" she said she didnt give a shit again! I will never shop fashion bug again, and am contacting corporate headquarters over this incident. Sincerely katrina miller, barred in bedford
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