Usacomplaints.com » Shops, Products, Services » Complaint / Review: NewPro - Gutters/Windows rips off senior citizens, then lies about their 100% Guarantee. #495286

Complaint / Review
NewPro
Gutters/Windows rips off senior citizens, then lies about their 100% Guarantee

NewPro is proud to target senior citizens, on fixed incomes, to have extremely expensive and unnecessary work done to their homes. Given the chance, their management will even justify their actions. Using deceptive sales tactics and increasing pressure (i.E. Sign this contract today and I'll save you $600), once the contract is signed there is no longer a "100% Customer Satisfaction Guarantee or your money back." The weasels at NewPro will then reveal lots of fine print and clauses that don't appear on the guarantee itself or even on their own website.

A 77 year old, retired teacher on a very fixed income, made the mistake of answering a knock on her door from NewPro. After hearing their sale's pitch, she wanted to do some comparison shopping, as she had no idea how much rain gutters should cost. But with the reduction of $600 for immediate signing, soon they had the signed contract and within 1 1/2 hours, had installed a mere 54 feet of gutters and two downspouts. Cost at the retail level at Home Depot: $460 in materials. Amount charged by NewPro: $3600.00.

WARNING: Don't let NewPro near your premises.
While the installation crew should have been installing the gutters, they were rummaging through the garage and roll-away tool boxes kept inside. Once done, they left the driveway littered with sharp shards of sheet metal, screws and debris from their work. For $3600.00, you'd think they would at least clean up the job site. But the final straw: the gutters don't even work. They are slanted away from the downspouts and all the gutters leak! But NewPro has offered to fix these improperly installed gutters, but now the victim is smart enough to keep anyone from NewPro off her property.
Stay away from these scumbags!


Offender: NewPro

Country: USA   State: Massachusetts   City: Woburn
Address: 26 Cedar St
Phone: 8003422211

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google