White Star Movers - this place is unbelievable. I have used other companies before and was very concerned about added fees at the end. I got their name from 123 movers and requested a quote. I asked Katie over and over again if they had any fees at the end and additional driving time fees and she said "NO." She quoted me for 3 hours moving time and said to have a cashier's check ready and some extra cash on hand. We got the job done in under 3 hours only because my boyfriend and I got up at 5 am and had everything except a few pieces of furniture waiting outside for them, since the movers dragged their feet and were not efficient AT ALL. Then, at the end of the process they say there's an extra $88 fee for the driving time, even though the 3 hours included the drive time. Like I said before, I asked SPECIFICALLY about this and Katie told me there was none. I was on the phone with them all day yesterday and they insulted my intelligence claiming that I just don't understand this process. I gave them a chance to correct their mistake. When they laughed in my face I told them I would be posting this on google so that other people would not make the same mistake in choosing their company as I did. So they promptly MADE UP some review which is the one below mine from July 27. Please, please don't use this company. They will burn you too and they don't care. This isn't just about tacking on an extra hundred bucks. It's about taking advantage of people because they assume that they can get away with it. I am not stupid. I was very careful to go over EVERYTHING with this company before booking them and they intentionally left out information to get my business. They are unethical and don't care about their customers.
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