Just one of the things they broke, they kept and said "We'll fix it and send it to you. That was Feb. 11. Mr. Freedman finally admitted they had it on May 25th and that we should receive it within 30 days.
Well, it is July 15th and we still have a table with a whole in it where the piece of granite goes.
They packed almost each box with 1/3 of the items from 3 different rooms.
They took a end table out of the house and didn't put it on the truck (the truck was too small) and we had a time before they finally mailed it to us, it was received damaged, could not be repaired or replaced.
They left behind what we told them to, but they also left things that we needed i. E our dining room table leaves, table pads, card table, card table chairs and my golf clubs which I definitely told them to bring. We had to have UPS go pick up, pack up and ship us these items which costs us over $300.00. We weren't going to have a repeat of the end table.
Picked up an Italian vase by the top edge, broke it and their excuse it was probably very old and previously broken and repaired.
Also broke a large alabaster lamp, which we told them to be careful with as it would not be able to be repaired or replaced. They tried to hide the fact they broke it.
All in all it has been and is a total nightmare. There are very important items we need and want but still can't find. We have moved many times in our 60 years of marriage but never had an experience like this before.
They claim it was a 1st quality move. I hate to think what a 2nd quality move would be like.
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