I recently got married and had the horrible eperience of using After Hours Formal Wear.initially, we had to change the order from a four button tuxedo to a three button tuxedo at our request. We put the orders in a month and a half before the wedding date. The tuxedos arrived 2 days before the wedding!
So on Thursday, the grooms tuxedo and two of the four groomsmens tux's arrived as four button tuxedos. One of the father's vests was the wrong color. Most of the items were the wrong size.
Everthing was handled nonchalantly. The employees were more interested in lunch than in helping the customers. Ok Friday, the grooms tuxedo arrives but is the wrong size, one father's tux is still the wrong size. This is on friday. THE WEDDING IS TOMORROW! So the one of the employees agrees to pick up the order that night and deliver it to us Sat. Am. Keep in mind the wedding party lives 30 minutes away. So finially the order was delivered on Saturday. The grooms tux fit, however the sleeves were too long, buttons were missing off vests, etc. It was a cluster F...
I understand when mistakes are made. Everyone is human. But to make the same mistakes three days in a row is unacceptable. The fact that no one seemed to care really made us mad. We were never offered to be compensated for their mistakes. I will never ever use this company again. This is a little different than a prom - you only get married once.
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