Usacomplaints.com » Clothing & Footwear » Complaint / Review: After Hours Formal Wear - Worst customer service ever!. #246435

Complaint / Review
After Hours Formal Wear
Worst customer service ever!

Our today spouse and that I visited a bridal display and spoke to an Afterhours Formalwear repetition. After speaking between us we chose to make use of this organization for the tuxedo requirements.

While picking up our tuxedos on friday and friday for that sunday wedding, six of the ten tuxedos were incorrect.

1. We'd 5 tops which were the entire wrong size. - I'm not knowing why we'd togo in and obtain calculated when they were simply likely to deliver the incorrect dimensions. After calling them-they stated that they'd purchase fresh tops but couldn't assure that people might have them over time for that wedding. - we did however but which was not the purpose. How will you inform a woman that she might not possess the proper products over time on her wedding.

2. I'd three scarves which were totally damaged. Does this organization not examine the things before they demand that you simply come and choose them up - the shop that people used stated NO - are you able to think this. They might have managed atleast this area of the problem had this 5-minute work been completed.

3. I'd four jackets that didn't possess the switches in it. Subsequently needed to delay while they found some and made them on.incidentally & everybody of these dropped down anyhow your day of the marriage.

4. My spouse - who had been the GROOM incidentally - his shirt-sleeve was attached on backwards... Yes backwards. The cufflink was on his arm in the place of below. The folks at after-hours informed us that no body might observe anyway. When requested "imagine if he really wants to consider his coat down?" their response " simply roll-up the sleeves".inCREDIBLE!!! In attempting to keep in touch with the supervisor he required simply no obligation for these errors and handed the fault down towards the organization who addresses after which delivers the purchases. They didn't actually provide payment for that errors. We were informed that every tuxedo could be $20.00 of the cost, when it was described for them at that time of purchasing these were attempting to renig with this offer.

This is actually the toughest organization and encounter that I've ever had and that I might DEFINITELY NOT suggest them to ANYBODY EVER.

Truly,

Tobin and Shelley Graham

Grand Rapids, Mi

September


Offender: After Hours Formal Wear

Country: USA

Category: Clothing & Footwear

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