I received my phone bill for June with two charges of $49.95 from ILD Teleservices Inc. I called 1-800-433-4518 the number on my statement regarding the charge. I spoke with Yufef on 6/1/09 @ 3:00PM. He told me a company called Small Business Tech Solutions was charging me, and ILD Teleservices Inc. Does the billing for them. He gave me the phone number 1-800-773-9904 to contact them directly. I called the number and was told they have been charging me since Jan and that one of my employee's authorized this charge. The person I spoke with told me they have a recording of my employee giving his authorization. To this day I am still waiting to hear the recording.
The employee that supposedly gave his authorization clocked out at 4:52PM and I can prove it with his time sheet from the computer. I was told the recording was made at 5:44PM. This employee has been working with us since we open 6 years ago, and is very aware of the fact we have TECH SUPPORT. I can prove my employee has spoken with our tech support many many times over the years when we have issues with our computers. I can also prove we have had tech support since and that in January we renewed our TECH SUPPORT for $1,100.00. So why would we need TECH SUPPORT from a company we have never heard of 19 days later. I have left several messages for Jessica in Quality Control from Small Business Tech Solutions to call me back so I can hear this recording
I was charged a total of $299.70 from Jan to June. I did receive a credit on my phone bill of 149.85. This company still owes me $149.85, and I want it back. I feel this company should be investigated. This is nothing more then a RIP OFF. They should be charged with theft!!!
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